Famous George Bernard Shaw has once said that the single biggest problem in communication is the illusion that it has taken place. Find out most common communication error to master negotiation skill and get a better understanding of human nature.
Don’t let people die from boredom
Is the conversation really necessary? People now live much faster lives than ever before, mostly due to the technological advancements. They don’t have time for minor and meaningless information. First think what you want to say and why you want to do it. When you are ready, start addressing energetically and purposefully.
Don’t be shy of new technologies
If you follow the rule if it’s not broken, then don’t change, we have some really bad news for you. This will most likely make you fall behind the very fast growing and developing technology market. If your smartphone is more than three years old, 100% it does not support the newest communication applications. Only advice on this: live with the time!
Don’t send e-mails or text messages in hurry
Text messages and e-mails are practically eternal. Be careful and proof read everything you are about to send; otherwise you may have to regret it. Gmail has rolled out a new feature undo which postpones email sending for a few seconds so the user would have time to recall it, before it’s too late.
Be in agreed place on agreed time; don’t postpone meetings without real need. Keep in mind that time is money. It explains it all.
Trash the fax machine
It’s the PDF era now. Neither you nor your partner needs additional phone line for that. Many choose to store documents in the e-mail or cloud storage rather than in printed form. You will do a small favor to the nature, in addition – locating the necessary document will be much faster and comfortable.
Don’t carry more than you can lift
First, think about what you are speaking to and what language you should use so he would understand you the best. Second, people who try to sound smarter than they actually are, most of the time don’t understand what they have answered in the end and no longer recall the question, too.
Choose an appropriate communication form
There are hundreds if not thousand different communication platforms available today. It often happens that people choose ones who can’t deliver the expected results. Email is great for long and official correspondence. Text messaging and chat rooms are great tools for short and urgent conversations. But phone call is still the best way to remotely discuss confidential or particularly sensitive information. We recommend that you learn these differences and use each of the above appropriately.
Let’s try to improve others by improving ourselves! And remember – important is not only the content of the information, but also the way it is presented.